Below are the rules which needs to be followed:
Our focus is complete customer satisfaction. In the event, that there is an error in the services provided, we might refund the money, provided the reasons are genuine and proved after investigation. Please read the rules of each of the game and terms & conditions before participating, it provides all the details about the services or the product you purchase. Please note that this Return, Refund and Cancellation Policy is part of the Terms and Conditions.
Our Policy for the cancellation and refund will be as follows:
Return and Cancellation Policy
For Cancellations please contact us at customer care email id given on the app. We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the valid fault may lie with the payment gateway or from our side, we will cancel your participation on request and refund the money to you within a reasonable amount of time and amount percentage.
In-case any fixture, match or contests gets abandoned, you money will get refunded to your app wallet
No other cancellation will be made by us.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a payment gateway, payments refund will be made to the same account within 7 Days.